Privacy Policy

Chase Apartments

Effective Date: June 2025
Last Updated: June 2025

At Chase Apartments, your privacy is a priority. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are
Chase Apartments is a trading name of Chase Group Ltd and London Chase Ltd
Company Number: 12043842 (Chase Group Ltd) and 08394128 (London Chase Ltd)
ICO Registration Number: ZB018283 (Chase Group Ltd) and ZB911921 (London Chase Ltd)


Registered Office:
32 Gatliff Road,
London, Belgravia,
SW1W 8QN,
United Kingdom
Website: www.chaseapartments.com
Email: info@chaseapartments.com
Phone: 020 7730 0041


2. Information We Collect
We may collect and process the following personal data:
a. Information You Provide
  • Full name
  • Email address
  • Phone number
  • Residential history
  • Employment and income information
  • Identification documents (e.g. passport, driving licence)
  • Bank details (for tenancy-related payments)
  • Emergency contacts
  • Other details submitted through application forms or correspondence
b. Information We Collect Automatically
When you visit our website, we may collect:
  • IP address
  • Device type and browser
  • Usage patterns (pages visited, session times)
  • Location data (if enabled)

3. How We Use Your Information
We use your personal information to:
  • Process rental applications
  • Conduct reference, credit, and identity checks (where appropriate)
  • Manage tenancy agreements
  • Respond to your queries and service requests
  • Maintain and improve our properties and services
  • Comply with legal and regulatory obligations
  • Communicate with you about important updates, notices, or offers (where permitted)

4. Legal Basis for Processing
Under UK GDPR, we process your data based on the following lawful bases:
  • Consent – when you have given us permission
  • Contract – where processing is necessary for a tenancy or service agreement
  • Legal obligation – where we are required by law
  • Legitimate interest – to improve our services and manage our operations

5. Sharing Your Information
We may share your personal data with:
  • Service providers (e.g. maintenance companies, IT support)
  • Referencing and credit check agencies
  • Government or regulatory bodies
  • Legal advisers or debt recovery services (if required)
  • Potential property buyers or investors (in case of business sale)
We do not sell or rent your personal information to third parties.

6. Data Security
We implement appropriate technical and organisational measures to secure your personal data. While we strive to protect your information, no online transmission is 100% secure.

7. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy, including for legal, tax, and accounting requirements.

8. Your Data Protection Rights
Under UK GDPR, you have the right to:
  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time (where processing is based on consent)
  • Data portability (in certain circumstances)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at:
 Email: info@chaseapartments.com
 Phone: 020 7730 0041

9. Cookies and Website Tracking
Our website may use cookies to enhance functionality and gather analytics. You can manage your cookie preferences through your browser settings. For more information, please see our [Cookie Policy] (if applicable).

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

11. Children’s Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children.

12. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Chase Apartments
32 Gatliff Road,
London, Belgravia,
SW1W 8QN,
United Kingdom
Email: info@chaseapartments.com
Phone: 020 7730 0041
Website: www.chaseapartments.com